What to do if you have a complaint?

If you wish to register a complaint, please contact us.

• In writing: Thomas Adams (Company Director) 1 Golf Road, Radcliffe-On-Trent Nottingham NG12 2GA
• By telephone: 07540 051196
• A copy of our complaint's procedure was sent along with our disclosure document. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR. Contact: 0800 0234567, 0300 1239123. Website: www.financial-ombudsman.org.uk